Your privacy matters to us. This policy explains how we collect, use, and protect your personal information.
Last updated: 19 July 2026
Personal Information You Provide:
Information Collected Automatically:
Information from Third Parties:
We use your information for the following purposes:
Service Delivery:
Safety and Security:
Improvement and Personalization:
Marketing and Communications:
Public Information:
Content you choose to make public (listings, profile information, photos) is visible to all users and may be indexed by search engines. Exercise caution when deciding what to share publicly.
We Share Information With:
We Do NOT:
Authorised moderators and service providers may access the minimum information needed to operate Bonkr, investigate a report, protect users, prevent fraud, review verification material, enforce the rules, or comply with law. A message included in a report may be reviewed for that purpose.
Bonkr uses technical and organisational controls that currently include HTTPS for data in transit, authenticated access, database access policies, restricted administrative access, private or signed media access where implemented, and audit records for sensitive administrator actions. No internet service can guarantee absolute security. Bonkr reviews and updates controls as the service changes.
You are responsible for protecting your password and account credentials.
Retention periods vary by information category. Bonkr retains personal information while it is needed to provide the service, prevent fraud and safety harms, resolve disputes, preserve required evidence, or meet legal obligations. When information is no longer needed and no legal or preservation requirement applies, Bonkr deletes or de-identifies it. Deletion from backups and service-provider systems follows the relevant documented rotation process.
Depending on the law that applies, you may:
You may also ask for deletion, but deletion is not an unconditional Australian privacy right and may be refused or delayed where information must be retained for safety, disputes, evidence preservation, or law. Bonkr will explain the outcome and any reason it cannot fully complete a request.
Contact privacy@bonkr.com.au or select Privacy Access or Correction Request or Privacy Complaint on the contact form. Bonkr records the request with a reference and aims to respond within 30 days.
We use cookies and similar technologies to enhance your experience:
Types of Cookies:
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.
Our website may contain links to third-party websites and services, including:
These third parties have their own privacy policies. We are not responsible for their practices and recommend reviewing their policies before providing your information.
Bonkr is strictly for adults 18 years and older. We do not knowingly collect information from minors.
If Bonkr has reason to believe an account is operated by a person under 18, it may restrict access while it investigates. Content or accounts may be removed or disabled where appropriate. Bonkr may retain the minimum records needed for safety, fraud prevention, a dispute, evidence preservation, or legal obligations. Report a concern through the reporting control or safety@bonkr.com.au.
Bonkr uses online service providers that may process information outside Australia. Provider functions, data locations, subprocessors, and likely recipient countries are reviewed as the service inventory changes. Contact privacy@bonkr.com.au for current information relevant to your request.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Material changes will be notified through:
Bonkr will publish an updated effective date when this policy changes. Significant changes may also be communicated through the service or by email where appropriate or required.
If you have questions, concerns, or requests regarding your privacy or this policy:
If the Privacy Act applies and Bonkr has not responded within 30 days, or you are dissatisfied with the response, you may ask the OAIC whether it can consider your complaint at oaic.gov.au.
For more information, please review our related policies: