Privacy Policy

Personal Information You Provide:

• Account Information: Email address, username, password, display name, date of birth (for age verification)
• Profile Information: Profile photos, bio, location (city/state), contact preferences
• Listing Content: Text descriptions, photos, videos, pricing, service details, availability
• Payment Information: Credit card details (processed by third-party payment processors), billing address, transaction history
• Communications: Messages sent through our platform, support inquiries, feedback
• Verification Documents: ID documents for age and identity verification (when required)

Information Collected Automatically:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages viewed, listings browsed, search queries, time spent on site, click patterns
• Location Data: Approximate location based on IP address (precise location only with your permission)
• Cookies and Tracking: Session cookies, preference cookies, analytics cookies (see Cookie Policy)

Information from Third Parties:

• Social media platforms (if you connect your accounts)
• Payment processors (transaction confirmations)
• Analytics providers (aggregated usage statistics)
• Fraud prevention services (risk assessments)

We use your information for the following purposes:

Service Delivery:

• Creating and managing your account
• Publishing and displaying your listings
• Facilitating communication between users
• Processing payments and subscriptions
• Providing customer support
• Sending service-related notifications

Safety and Security:

• Verifying user age and identity
• Detecting and preventing fraud, spam, and abuse
• Enforcing our Terms of Service and Community Guidelines
• Protecting against security threats
• Investigating violations and responding to legal requests

Improvement and Personalization:

• Analyzing usage patterns to improve the platform
• Personalizing your experience and search results
• Developing new features and services
• Conducting research and analytics

Marketing and Communications:

• Sending promotional emails (with your consent)
• Displaying relevant advertisements
• Informing you of new features and updates
• Conducting surveys and requesting feedback

Public Information:

Content you choose to make public (listings, profile information, photos) is visible to all users and may be indexed by search engines. Exercise caution when deciding what to share publicly.

We Share Information With:

• Other Users: When you send messages, respond to listings, or interact on the platform
• Service Providers: Payment processors, hosting providers, email services, analytics platforms (under strict confidentiality agreements)
• Business Partners: Advertising partners, affiliate programs (only aggregated, non-identifying data)
• Legal Authorities: When required by law, court order, or to protect rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets (you will be notified)

We Do NOT:

• Sell your personal information to third parties
• Share your private messages with anyone except as required by law
• Disclose your payment information (handled securely by payment processors)
• Share your identity verification documents except as legally required

We implement industry-standard security measures to protect your information:

• Encryption: SSL/TLS encryption for data transmission, encrypted storage for sensitive data
• Access Controls: Limited employee access on a need-to-know basis, multi-factor authentication
• Security Monitoring: Regular security audits, intrusion detection systems, automated threat monitoring
• Data Backups: Regular encrypted backups stored in secure locations
• Secure Payment Processing: PCI-DSS compliant payment processors, tokenization of payment data

While we strive to protect your information, no method of transmission over the internet is 100% secure. You are responsible for maintaining the confidentiality of your password and account credentials.

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Active Accounts: Information retained while your account is active
• Closed Accounts: Most data deleted within 90 days of account closure
• Legal Requirements: Some data retained for 7 years to comply with tax and financial regulations
• Safety and Security: Records of violations and bans retained to prevent re-offending
• Backups: Backup copies may exist for up to 30 days after deletion

Under Australian privacy law, you have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Object: Object to processing of your information for marketing purposes
• Portability: Request your data in a portable format
• Withdraw Consent: Withdraw consent for optional data processing
• Complain: Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise these rights, contact us at privacy@bonkr.com.au or through your account settings. We will respond within 30 days.

We use cookies and similar technologies to enhance your experience:

Types of Cookies:

• Essential Cookies: Required for the website to function (login sessions, security)
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Help us understand how you use the site (Google Analytics)
• Advertising Cookies: Deliver relevant ads and measure campaign effectiveness

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

Our website may contain links to third-party websites and services, including:

• Payment processors (Stripe, PayPal)
• Social media platforms
• Analytics services (Google Analytics)
• Advertising networks

These third parties have their own privacy policies. We are not responsible for their practices and recommend reviewing their policies before providing your information.

Bonkr is strictly for adults 18 years and older. We do not knowingly collect information from minors.

If we become aware that a user is under 18, we will immediately terminate their account and delete their information. If you believe a minor is using our service, please report it to safety@bonkr.com.au immediately.

Bonkr is based in Australia, but we use service providers located around the world. Your information may be transferred to and processed in countries with different privacy laws than Australia.

We ensure appropriate safeguards are in place when transferring data internationally, including standard contractual clauses and ensuring providers comply with privacy frameworks.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Material changes will be notified through:

• Email notification to registered users
• Prominent notice on the website
• Updated "Last Updated" date at the top of this policy

Continued use of the service after changes are posted constitutes acceptance of the updated policy.

If you have questions, concerns, or requests regarding your privacy or this policy:

You also have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au if you believe your privacy rights have been violated.

For more information, please review our related policies:

• Terms of Service
• Community Guidelines
• Cookie Policy