Contact Us
We're here to help! Whether you have questions, concerns, or feedback, our support team is ready to assist you.
Contact Form
Use the form on this page for non-urgent inquiries. We typically respond within 24-48 hours.
Report Issues
For urgent safety concerns, use the "Report" button on listings or email safety@bonkr.com.au immediately.
Contact Form & General Email
24-48 hours during business days
Safety & Urgent Issues
Within 24 hours, often much faster
Technical Support
48-72 hours for complex issues
Business Hours
Monday-Friday, 9am-6pm AEST
Bonkr Pty Ltd
ABN: Pending
Based in Sydney, Australia
Operating Australia-wide
If you're in immediate danger or need emergency assistance:
Emergency Services: 000
Police (Non-Emergency): 131 444
1800RESPECT (Sexual Assault Support): 1800 737 732
Lifeline: 13 11 14
Australian Anti-Human Trafficking: 131 237
To help us assist you more effectively, please include:
- A clear description of your issue or question
- Your username (if you have an account)
- Relevant listing IDs or URLs (if applicable)
- Any error messages you received
- Screenshots (if helpful) - attach via email
- What you've already tried to resolve the issue